Privacy Policy – Hollywood Music Factory

Last updated: April 16, 2026

This Privacy Policy describes how Hollywood Music Factory processes personal data collected through our website forms, customer communication, and the delivery of our services. We comply with the EU General Data Protection Regulation (GDPR) and applicable Finnish data protection laws.

1. Data Controller

Hollywood Music Factory
Business ID: 3572707-4
Industry: Cultural Services
Location: Helsinki, Finland
Postal address: Hämeentie 50 B 37, 00500 Helsinki, Finland
Email: hmf@hollywoodmusicfactory.info
Phone: (+358)401482908

2. Purposes of Processing Personal Data

We process personal data for the following purposes:

• responding to contact requests
• handling quotation requests
• managing customer relationships and delivering services
• billing and contract administration
• marketing communication (only with consent)
• ensuring the functionality and security of our website
• detecting and investigating potential misuse

3. Legal Basis for Processing

The processing of personal data is based on:

• Contract or steps prior to entering a contract (e.g., contact form, quotation request)
• Consent (e.g., newsletter or marketing permission)
• Legitimate interest (e.g., service development, security)
• Legal obligations (e.g., accounting requirements)

4. Personal Data We Collect

Personal data collected through website forms and customer interactions may include:

• name
• email address
• phone number (if provided)
• company name (if provided)
• message content
• IP address and technical log data
• any attachments sent via forms
• customer relationship information (e.g., orders, agreements)

5. Data Recipients and Processors

Personal data may be shared with:

• website hosting provider
• email service provider
• technical maintenance and support services
• analytics or form services (e.g., Google, Webflow, WordPress plugins)
• accounting and financial administration (billing data only)

We do not sell or disclose personal data to third parties for marketing purposes.

6. Transfers Outside the EU/EEA

If we use services whose servers are located outside the EU/EEA (e.g., Google, Meta, Mailchimp), we ensure GDPR-compliant safeguards, such as:

• EU Standard Contractual Clauses (SCCs)
• adequate technical and organizational measures
• assessment of the service provider’s privacy practices

7. Data Retention

We retain personal data as follows:

• contact form submissions: 12 months
• customer relationship data: duration of the relationship + 24 months
• billing and accounting data: 6 years (as required by law)
• marketing consents: until consent is withdrawn
• log data: according to the hosting provider’s retention policy

Data is stored only as long as necessary for the purposes described above.

8. Rights of the Data Subject

You have the following rights regarding your personal data:

• right to access your personal data
• right to request correction of inaccurate data
• right to request deletion of your data
• right to restrict processing
• right to object to processing
• right to withdraw consent at any time
• right to transfer your data to another controller
• right to file a complaint with the Data Protection Ombudsman

For any requests, you can contact us by email at: hmf@hollywoodmusicfactory.info.

9. Mandatory Nature of Data Provision

Information requested in forms (such as name and email) is necessary for us to process your inquiry. Without this information, we cannot respond.

10. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling.

11. Cookies and Technical Tracking

Our website may use cookies for website functionality, visitor analytics, and marketing purposes (only with consent). More details are provided in our Cookie Policy.

12. Data Security

We protect personal data using technical and organizational measures, such as:

• secure connections (HTTPS)
• server log monitoring
• access control and restricted data access
• regular updates and backups